Get to know your users better: multidimensional identity profiles for a complete picture

Automate and simplify user identity validation to ensure they are who they say they are—in the most efficient way.

We offer a set of validation methods for you to choose from

All of our validators work independently or together, enabling a more secure, efficient, and customizable validation process tailored to your business needs. You choose the best experience for your users:

Validation via web/app

You choose which validators to use and in what order Verify the authenticity and consistency of users’ identity documents We use intelligent algorithms to verify the authenticity of documents, detecting even the most sophisticated forgeries using OCR technology. Suppoorted documents:

• INE/IFE ID
• FM2/FM3 Residence Card
• Passport Compare a reference photo with a user’s selfie or video Our technology compares the user’s selfie or video with the reference image, ensuring they match. If needed, our team of experts manually reviews failed cases, increasing the conversion rate. Send a one-time PIN (OTP: One Time Password) to the user's phone number via WhatsApp and/or SMS, requesting their confirmation. If your business requires it, obtain a trust score for the phone line to filter out fake or suspicious numbers. Send a one-time code (OTP) to the user's email and request their confirmation. We verify the existence of the email address, its syntax, and the risk of bounce. Forms Capture your customers' data by creating custom forms and integrate them into your workflows to enhance the customer experience. Proof of Address Automatically validates the authenticity and consistency of proofs of address, ensuring that the information matches the user's data.

Validation via WhatsApp

You choose which validators to use, in which chat, and in what order Verify the authenticity and consistency of users’ identity documents Fraud Models:

• Data consistency
• Government validation
• Photo-to-photo model
• Color photocopy model
• Black and white photocopy model  Supported documents:
• INE/IFE ID
• FM2/FM3 Residence Card
• Passport Passive face validation: Compare a reference photo with a user’s selfie or video. Our technology compares the user’s selfie or video with the reference image, ensuring they match. If needed, our team of experts manually reviews failed cases, increasing the conversion rate. Direct Data Collection on WhatsApp Migrate your data collection processes to WhatsApp and integrate forms directly into your bot conversations, automatically validating the data with instant feedback. Design your forms directly on the Truora platform to use them in WhatsApp workflows. Send a one-time code (OTP) to the user's email/phone and request their confirmation. We verify the existence of the email address, its syntax, and the bounce risk. If your business requires it, obtain a trust score for the phone line to filter out fake or suspicious numbers. Proof of Address Automatically validate the authenticity and consistency of proof of address documents, ensuring the information matches the user’s data. Voice + Face During the process, the user can submit a live video and simultaneously recite a random code sent to the same WhatsApp conversation. We receive the code via voice, transcribe it, and compare it with the requested code.