Overview

OpenReplay is a digital-experience analytics platform that records and replays precise user sessions (clicks, scrolls, interactions) and combines them with technical context (console logs, network requests, errors, performance and app state). It’s built for teams that need fast reproduction of issues and deep qualitative insights while keeping full data control via cloud or self-hosted deployments.

Features and Capabilities

• Session Replay: Pixel-perfect visual replays of every user interaction — clicks, scrolls, input and route changes — to reproduce user journeys and spot UX friction quickly.
• DevTools (Technical Context): Console logs, network activity, JavaScript errors, performance metrics and application state (Redux/Vuex/etc.) are captured alongside replays for fast root-cause analysis.
• Product Analytics: Funnels, journeys, trends and heatmaps that link quantitative metrics to session replays so teams can understand the “why” behind conversion and drop-off data.
• Co-browsing & Assist: Live support and co-browsing to view and interact with a user’s session in real time (webRTC-style assist), enabling faster support without screen-share tools.
• Integrations & APIs: Connectors for issue trackers, monitoring platforms, and observability tools to surface logs and incidents inside session context and streamline workflows.
• Self-hosting & Data Control: Deploy on-premises or in private cloud (AWS, GCP, Azure, or dedicated environments) so data never leaves your infrastructure — suitable for strict compliance needs.
• Privacy Controls: Input masking, automatic PII redaction and configurable sanitization rules to meet GDPR, HIPAA, and SOC2 requirements and filter sensitive data before storage.
• Mobile Support: Native SDKs for iOS and Android to capture mobile app experiences with the same level of detail as web sessions.
• Spot / Chrome Extension & Workflow Tools: Browser extension and tooling to record bugs directly with all technical context attached for rapid handoff to engineers.
• Omni-search & Filtering: Powerful search across sessions, events and technical attributes to find relevant recordings fast and triage issues efficiently.