Riverbed Aternity is a Digital Experience Management (DEM) solution that provides AI-enabled insights based on real end-user experience data and high-fidelity telemetry across endpoints, applications, infrastructure, and networks. It aims to optimize the interaction between users and organizations across various digital touchpoints, empowering the workforce to operate with efficiency and effectiveness.

Key Features

AI-Enabled Insights Leverages artificial intelligence to analyze end-user experience data

• Provides actionable insights for improving digital experiences
• Enables proactive issue detection and resolution

Full-Estate Visibility Offers comprehensive visibility across the entire IT environment

• Monitors endpoints, applications, infrastructure, and networks
• Provides a holistic view of the digital experience landscape

Intelligent Service Desk Enhances IT support capabilities with AI-driven assistance

• Streamlines troubleshooting processes
• Enables faster resolution of user-impacting issues

Benefits

Improved Employee Productivity Enhances workforce efficiency through optimized digital experiences

• Reduces downtime and frustration caused by IT issues
• Enables employees to focus on core tasks without technology hindrances

Cost Reduction Helps organizations optimize IT asset utilization and reduce expenses

• Identifies underused software licenses for potential cost savings
• Optimizes bandwidth usage to lower cloud and network transport costs

Enhanced Customer Satisfaction Improves both employee and customer happiness through better digital experiences

• Ensures smooth interactions across various digital touchpoints
• Enables organizations to deliver superior services and support