AppDirect's Digital Engagement Capabilities empower businesses to drive efficiencies and increase customer lifetime value by managing identities and information across digital commerce solutions. The platform offers integrated customer support directly from the marketplace, enabling seamless assistance for digital services. Real-time insights are provided through embedded data visualization tools, facilitating customers' digital transformation. Additionally, features like customer search and notifications ensure access to the latest information across organizations, while single sign-on identity and access solutions simplify user management for all applications.

Features:

• Integrated customer support solutions
• Embedded real-time data visualization tools
• Customer search and notification functionalities
• Single sign-on identity and access management
• Comprehensive management of user identities and information