Digital Customer On Boarding (_d_COB™) is an artificial intelligence-powered platform developed by Happiest Minds to streamline and enhance the customer onboarding process. This solution leverages advanced technologies to provide a flexible, omni-channel, standardized, and hassle-free onboarding experience for both B2C and B2B organizations across various industries

Key Features

AI-Powered Platform The _d_COB™ solution utilizes artificial intelligence to revolutionize the onboarding process.

• Implements omni-channel capabilities
• Enables real-time biometric verification
• Provides social profile and personality insights

Intelligent Automation The platform employs cutting-edge technologies to enhance efficiency and security.

• Leverages AI/ML to minimize risks
• Enables zero data entry onboarding
• Offers KYC-AML compliant configurable workflows

Seamless Integration _d_COB™ ensures smooth data flow and validation across systems.

• Integrates with back-end systems for hassle-free data verification
• Connects with national databases and enterprise systems
• Provides visibility at each step of the onboarding process

Benefits

Enhanced Customer Experience The solution caters to the expectations of digital-native customers.

• Delivers a flexible and transparent onboarding process
• Offers a personalized portal with cognitive chatbot capabilities
• Provides standardized and hassle-free onboarding across channels

Improved Security and Compliance _d_COB™ addresses key concerns in the digital onboarding landscape.

• Eliminates digital identity challenges
• Enhances security through emerging technologies
• Ensures KYC-AML compliance

Operational Efficiency The platform streamlines the onboarding process for organizations.

• Reduces manual, fragmented, and paper-intensive processes
• Enables intelligent automation for enhanced customer acquisition
• Disrupts existing disconnected onboarding processes