Digital Communications

Automate, digitize and rapidly scale the debt collections related omni-channel communications to get higher response rates, speedy debt resolutions, and reduced cost of operations. Identify the best channel, frequency, tonality and timing for borrower reachout as per the risk category with Credgenics digital communications solution for loan recovery.

Features

• Multi-channel communication: Engages debtors through various platforms like SMS, email, and calls.
• Automated workflows: Streamlines communication processes and reduces manual effort.
• Real-time tracking: Provides up-to-date status on communication activities.
• Compliance management: Ensures adherence to legal and regulatory requirements.
• Data analytics: Offers insights to optimize communication strategies.