Overview

FirstSpirit’s Digital Accessibility & Quality Management (DQM) is a unified platform that empowers organizations to deliver inclusive, high-quality digital experiences while ensuring compliance with global accessibility standards and brand guidelines. Seamlessly embedded into the content creation workflow, it automates detection of WCAG, ADA, EAA, brand and legal violations—supporting both automated scanning and human review. Real-time dashboards track accessibility, SEO, usability, and quality metrics, enabling teams to resolve prioritized issues quickly and cost-effectively.

Features and Capabilities

• Automated scanning across digital assets: Real-time checks on websites, mobile apps, and PDFs for accessibility and quality violations.
• Comprehensive standards coverage: Includes global standards (WCAG, ADA, Section 508, EAA) and company-specific brand and legal rules.
• Seamless CMS integration: Embedded in the FirstSpirit editor and compatible with any CMS via APIs or connectors (e.g., Sitecore, AEM, DXM).
• Prioritized, actionable insights: Highlights critical issues with step-by-step remediation guidance to accelerate resolution.
• Performance benchmarking dashboards: Offers real-time visibility into accessibility, SEO, and usability trends with comparative benchmarking.
• AI Summary Assistant: Provides instant intelligent summaries of site quality and accessibility status.
• Auto-Fix capabilities: Suggests automatic corrections for basic violations in HTML, JavaScript, and other common formats.
• Enterprise-scale orchestration: DQM Connect enables centralized oversight for global teams across brands, regions, and channels.
• Efficiency & cost reduction: Reduces manual auditing efforts, detects issues early, and minimizes bounce rates and compliance risks.