Getac's Diagnostic Utility is an advanced software tool pre-installed on Getac devices running Android 12 and above. It's designed to identify hardware component malfunctions by collecting crucial performance data. The utility categorizes diagnostic items by functionality and automatically detects hardware components, enabling proactive maintenance to maximize productivity and minimize downtime.

Key Features

Hardware Component Diagnosis Comprehensive analysis of device hardware

• Automatically detects and evaluates hardware components
• Identifies potential malfunctions before they impact performance

Item Categorization Organizes diagnostic information for easy interpretation

• Categorizes diagnostic items by functionality
• Simplifies troubleshooting and maintenance processes

Device Information Provides detailed insights into device status

• Collects crucial data on device performance
• Enables informed decision-making for maintenance

Diagnostic Report Generates comprehensive analysis results

• Summarizes findings from hardware component diagnosis
• Facilitates quick identification of issues and necessary actions

Report Sharing/Save Enables easy distribution of diagnostic information

• Allows saving of reports for future reference
• Supports collaboration between IT teams and users

Benefits

Proactive Maintenance Enables early detection of potential issues

• Helps prevent unexpected device failures
• Reduces the risk of operational disruptions

Enhanced Productivity Ensures devices are in optimal working condition

• Minimizes downtime due to hardware malfunctions
• Supports consistent performance throughout work shifts

Cost Efficiency Reduces long-term maintenance expenses

• Prevents minor issues from escalating into major problems
• Extends the operational life of devices

User-Friendly Suitable for both IT managers and regular users

• Provides easy-to-understand diagnostic information
• Supports quick decision-making for device maintenance