Overview

TI Infotech's Destination Management Software is a comprehensive solution designed to streamline operations for Destination Management Companies (DMCs), tour operators, and MICE (Meetings, Incentives, Conferences, and Exhibitions) organizers. The software automates the entire sales process, from inquiry generation to accounting and management information system (MIS) reporting. It provides real-time information to visitors at multiple locations, enhancing service delivery and operational efficiency.

Features and Capabilities

• Content Management: Manage content related to geography, vendor agreements, and business partners.
• Centralized Contracting: Oversee contracts, allocations, rate management, and reporting for hotels, transportation, guides, and insurance.
• Quality Control: Implement quality checks from generating feedback forms to tracking client data, ensuring service excellence.
• Enquiry Operation: Enhance communication through inquiry follow-ups and quick status updates to suppliers, improving responsiveness.
• Operational Utilities: Utilize analytics to track sales team activities, manage tasks, and maintain audit trails, ensuring accountability.
• MIS Reports: Generate automatic MIS reports to evaluate daily activities, facilitate decision-making, and monitor progress.
• Fleet Management: For DMCs with their own fleet, manage vehicle operations efficiently using an Android-based GSM-enabled fleet management feature.