ServiceNow Demand Management is a software solution designed to centralize requests across the enterprise and streamline the investment process for new products, services, repairs, and enhancements. It helps organizations align future investment choices to business needs, improve the demand process, and increase insights into product and service demand.

Key Features

Demand Workbench A centralized view for all demand scoring and comparisons, allowing quick and easy access to critical information in one place.

• Comprehensive demand overview
• Efficient comparison and scoring

Demand Manager Dashboard Improves the demand process with advanced analytics and visualization tools.

• End-to-end pipeline analysis
• Timeline visualizations

Configurable Bubble Charts Dynamic charts that update in real-time as demands are created and assessed.

• Real-time demand tracking
• Visual representation of demand data

Detailed Demand View Provides a comprehensive view of all demand-related details.

• Status tracking
• Cost and benefits analysis
• Resource allocation information
• Relevant task management

Benefits

Strategic Investment Enables organizations to align future investment choices with business needs and monitor decision outcomes.

• Business-aligned investments
• Decision validation and monitoring

Improved Demand Process Enhances the organization's ability to manage demand effectively.

• Efficient demand collection and organization
• Value-based scoring and prioritization

Enhanced Insights Provides increased visibility into demand for products and services.

• Improved assessment capabilities
• Accurate tracking and management
• Enhanced demand forecasting