DeliveryTrack is a pharmacy delivery and logistics management system designed to streamline and automate the entire delivery process for pharmacies, including long-term care and retail settings. The software provides real-time tracking of deliveries, searchable proof of delivery by tote, manifest, or prescription, and a full audit trail from order receipt to final delivery. DeliveryTrack supports route optimization to save time, fuel, and costs, and can automatically generate optimized delivery routes based on pharmacy needs. The system is highly configurable, allowing pharmacies to mimic their existing delivery processes and support various delivery types, such as static, dynamic, STAT, or sweep routes. DeliveryTrack integrates with pharmacy management systems, automated packaging vendors, and third-party carriers like UPS and FedEx, as well as with RedSail’s DocuTrack for unified workflow management. The platform is mobile-friendly, with apps available for both Android and Apple devices, enabling drivers to capture electronic signatures, validate items, and communicate delivery status in real time. Automatic notifications can be sent to facilities or patients after each completed delivery, including manifests and delivery confirmations, improving transparency and customer service. DeliveryTrack is designed to reduce non-compliance fines, enhance audit readiness, and ensure secure, efficient, and compliant medication delivery.

Key Features

Real-Time Delivery Tracking Monitor every delivery from order receipt to final proof of delivery.

• Real-time GPS tracking of delivery vehicles and items
• Instant access to delivery status and manifests

Proof of Delivery & Audit Trail Ensure compliance and reduce non-compliance fines.

• Searchable proof of delivery by tote, manifest, or prescription
• Electronic signature capture with name and signee role
• Full audit trail for every delivery

Route Optimization Save time, fuel, and money with automated route planning.

• Automatic creation of optimized delivery routes
• Support for static, dynamic, STAT, and sweep routes

Mobile Platform Support Flexible, device-agnostic delivery management.

• Apps for Android and Apple devices
• Drivers can validate items, capture signatures, and update status in real time

Integration & Customization Seamless integration with pharmacy and third-party systems.

• Integrates with pharmacy management systems, DocuTrack, UPS, FedEx, and automated packaging vendors
• Configurable to match pharmacy’s internal delivery processes

Automated Notifications Keep customers and facilities informed.

• Automatic notifications after each completed delivery
• Delivery confirmations and manifest sharing

Benefits

Operational Efficiency Streamlines and automates delivery logistics.

• Reduces manual tasks and errors
• Saves time and operational costs

Regulatory Compliance & Audit Readiness Supports compliance with industry standards.

• Complete audit trails and documentation
• Reduces risk of non-compliance fines

Improved Customer Service Enhances transparency and communication.

• Real-time delivery updates and notifications
• Faster, more reliable deliveries

Scalability & Flexibility Adapts to pharmacies of all sizes and delivery models.

• Supports various delivery types and business needs
• Mobile app compatibility for diverse driver fleets