DeliveryExpert is a comprehensive last-mile delivery management software solution that empowers businesses to meet high customer expectations while effectively controlling costs and enhancing operational efficiency. It provides essential visibility, accuracy, and speed required to manage the final leg of the delivery process. The software optimizes last-mile scheduling, offers real-time tracking capabilities, and streamlines delivery verification through digital processes. By leveraging real-time data for route optimization, it helps minimize fuel consumption and reduce environmental impact, ensuring deliveries are made in the most efficient manner. Furthermore, DeliveryExpert significantly improves customer satisfaction by offering real-time tracking, accurate delivery estimates, and instant updates on shipment status, alongside a seamless, paperless experience with digital signature capture. It also contributes to a reduction in delivery errors through precise route planning and guided tasks for drivers on mobile devices, ensuring packages reach the correct location every time. The solution integrates seamlessly with Made4net’s broader SCExpert™ suite, providing end-to-end supply chain visibility and control from warehouse to doorstep.

Features & Benefits

• Pickup & Drop-off Management
  • Manages both the pickup and drop-off of shipments with full visibility, ensuring comprehensive control over the entire delivery cycle.
• Real-Time Fleet Tracking
  • Tracks last-mile deliveries and fleet movements in real time using advanced AVL technology, providing continuous oversight of operations.
• Paperless Delivery with Digital Signatures
  • Captures digital signatures in real-time to streamline delivery verification processes and eliminate the need for physical paperwork.
• Efficient Shipment Scheduling & Tracking
  • Enables easy scheduling, scanning, loading, and tracking of last-mile shipments from initiation to completion, enhancing operational flow.
• Detailed Delivery Analytics
  • Provides access to drill-down analytics for comprehensive last-mile delivery insights and performance metrics, supporting data-driven decision-making.
• Mobile App Flexibility
  • Offers a mobile application that runs online or offline on Android devices, ensuring maximum operational flexibility for drivers and field staff.
• End-to-End Integration
  • Seamlessly integrates with Made4net’s SCExpert™ suite, encompassing WMS, Yard, Labor, Routing, and Proof of Delivery capabilities for full supply chain visibility and control.
• Live Delivery Progress Dashboards
  • Monitors last-mile delivery status by route or truck with real-time dashboard insights, allowing for proactive management and issue resolution.