Delivery Promise is a commitment made by companies to their customers regarding the expected delivery time or date of their orders. This feature provides a clear and reliable estimate, supported by automated workflows and communications to ensure customer expectations are met. Implementing Delivery Promise aims to build trust and loyalty, increase customer satisfaction, and contribute to a seamless shopping experience. It helps improve online conversion rates by reducing cart abandonment due to unsatisfactory delivery options and encourages repeat purchases by fostering positive delivery experiences. OneStock's unique offering displays a Delivery Promise on product and basket pages before checkout, considering order size and weight to select the best carrier and display CO2 emissions. It also facilitates same-day delivery options, optimizing conversion rates through better stock utilization and adherence to SLAs, while also enabling proactive communication about delays.

Features & Benefits

• Pre-Checkout Delivery Estimates: Displays Delivery Promise on product and basket pages before checkout.
• Carrier and CO2 Emission Selection: Considers order size and weight to select the best carrier and display CO2 emissions.
• Same-Day Delivery Option: Ensures a frictionless shopping journey with same-day delivery capabilities.
• Improved Conversion and Loyalty: Increases online conversion rates and encourages repeat purchases through reliable delivery information.