Proactive and Automated Workflows Empower your team with tools to resolve delinquent accounts efficiently and humanely. With structured, data-driven recovery workflows and flexible payment strategies, you can recover more while retaining long-term customer value.

We streamline every step of your recovery process Not every account will go according to plan. When delinquency hits, Bectran gives you the control, flexibility, and automation to take effective action when accounts go south.

• **Promise to Pay Plans: **Set up customizable repayment plans for customers falling behind. Plans can be configured as: - One-time payments - Recurring installments - Auto-escalating amounts - Linked to invoice, customer, or dispute data
• **Payment Reminders: **Built in payment reminders, digital acceptance, and tracking reduce manual follow-ups while maintaining a clear and trackable recovery path.

Track Recovery Performance in Real-Time Gain complete insight into every stage of the debt resolution process.

• See which customers are on payment plans and where they stand
• Track completion rates, broken promises, and recovered vs. lost amounts
• Identify trends by industry, location, portfolio, or analyst
• Report on ROI of recovery strategies and identify areas for policy refinement
• View rates of litigation and escalations
• View patterns in customer touchpoints before default

Features

• Promise-to-Pay Plans: Create customizable repayment plans with options for one-time, recurring, or escalating payments.
• Automated Reminders: Reduce manual follow-ups with built-in digital reminders and tracking tools.
• Recovery Performance Dashboards: Monitor completion rates, broken promises, and ROI across industries and portfolios.
• Connected Recovery Network: Instantly package and send case files to legal or third-party recovery partners.
• Future Risk Alerts: Identify repeat offenders and prevent future losses with predictive insights.