Advanced CRM Software for the Process Manufacturing Industry

Datacor CRM is a web-based, mobile-friendly customer relationship management tool that integrates with Datacor ERP to help teams manage every aspect of the sales process. Obtain extensive customer, product and supplier data optimized through smart self-service portals. From a single secure solution, gain immediate access to accurate, real-time data on customers, products, pricing and more to inform fast decision-making, empower sales and support, automate workflows and ensure no opportunity is missed. With a flexible platform that encourages collaboration and transparency, you can connect with qualified leads, close strategic deals and build strong relationships as a competitive business partner.

Datacor CRM Web The foundation for all customer service, Datacor CRM is accessible from any web browser. Give customers, suppliers and sales reps access to critical information anytime, anywhere.

Datacor CRM Mobile Go beyond email. Datacor CRM is accessible on the majority of all modern smart devices, including Android, iPhone and iPad.

What You Get with Datacor CRM

• A fully integrated, informative and automated system
• Access to real-time data anytime, anywhere from your mobile device
• Robust tools to drive new business and deliver an exceptional customer experience
• Greater business insight to empower informed decision-making and strategic prioritization
• Includes ITR Economics' rates-of-change calculations, essential for understanding your sales trends

Features

• Sales Automation Features - Call reports - Sales and margin analysis - Sales agent history - Prospect tracking - Opportunity tracking - Calendars and scheduling - Customer management - Note and task management - Price management - Integrated CUPS (credit upon proof of sale) processing
• Customer Service Features - Customer portal - Product catalog - Quote request - Purchase history - Target advertising - SDS / COA / product specifications - Special pricing - Order processing - Sample requests - Order status - Invoice and AR history