Overview

Shield’s Data Hub is a centralized compliance archiving and records-management platform built to collect, normalize and retain communications and trade data from every channel (email, chat, voice, video, files and trade systems). It ensures data completeness and integrity, accelerates eDiscovery and regulator responses, and provides flexible policy controls so organizations retain ownership of their data while deploying quickly across existing infrastructure.

Features and Capabilities

• Data Collection & Integration: Collects data across email, chat, voice, video, files and trade systems; supports 100+ integrations so disparate sources are normalized into a single archive.
• Records Management & Archiving: Central archive with policy-driven retention, export controls and full data completeness reporting to meet regulatory requirements.
• Normalization & Reconciliation: Automated reconciliation and normalization ensure records are complete, consistent and auditable for regulator requests.
• Advanced Search & eDiscovery: High-speed, precise search and extraction tools for rapid upstream eDiscovery and efficient case building.
• AI / NLP Enrichment: Natural Language Processing and AI enrich communications (context, entity extraction, trade reconstruction) to surface relevant evidence faster.
• Proactive Surveillance: Multilayered detection models and explainable AI reduce false positives and identify market abuse, misconduct, or MNPI leaks.
• Supervision & Case Workflows: Built-in supervision tools and collaborative case management speed reviews, escalation and supervisory workflows.
• InfoBarriers & Controls: InfoBarrier capabilities link restricted lists with comms to reduce MNPI risk and enforce information walls.
• Deployment Flexibility: Deployable on-premises or cloud, integrates with existing infrastructure, and designed for rapid rollout (weeks, not years).
• Data Ownership & Accessibility: Customers retain ownership of their archive, with no hidden export fees and fast access for regulator requests.
• Visualization & Reporting: Dashboards and visual tools provide high-level insight into data volumes, sources, channel usage and compliance posture.
• Regulatory Coverage: Designed to support common financial regulations (examples: GDPR, MiFID II, MAR, FINRA, SEC) and regulator-driven requests.