D2DExpressOEC
D2D Express backorder fulfillment solution helps increase customer satisfaction while also providing opportunities to generate parts sales.
Vendor
OEC
Company Website
Product details
D2D Express helps you find the parts you’re looking for and sell the parts that other dealerships need. This allows you to better serve your customers while also generating extra sales on top of your traditional market – all with very little extra work.
Using D2DLink to integrate inventories into a single virtual warehouse, the OEC patented D2D Express technology automatically:
- Shops the backorder request to dealers in the network who have the part in stock
- Awards the order to the first supplier to respond, earning incremental sales
- Integrates with shipping providers to help support your backorder program
Increase Customer Satisfaction
- D2D Express lets you locate backordered parts from the dealer network and get the part often the next business day, helping your dealership:Reduce downtime
- Return vehicles to owners quickly
- Promote brand loyalty
- Provide greater customer satisfaction
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