Cx360 Enterprise is a modern, scalable Electronic Health Record (EHR) system designed to meet the complex needs of behavioral health organizations delivering multi-service care. It provides robust functionality enhanced by optional AI-driven capabilities through Core's Clinical Assist. The system is built to scale across various states, specialties, and evolving operational requirements, ensuring adaptability to changing needs. Key features include comprehensive care coordination tools fostering better organization and communication, streamlined scheduling capabilities allowing for optimized appointment setting based on various criteria, and customizable workflows to boost productivity through automation. Mobile capabilities enable access to crucial information and tools, even offline, maintaining compliance through built-in electronic visit verification. Secure communication is ensured through a robust, fully encrypted database, protecting sensitive information for both internal teams and clients. The platform also incorporates powerful reporting and analytics features, allowing organizations to capture and leverage data to drive better outcomes, increase efficiency, and strengthen financial results. A centralized compliance tracker ensures adherence to deadlines and responsibilities. Client engagement is enhanced through a modern, secure client portal offering features such as document review, communication with care teams, and online bill payment. Telehealth capabilities streamline service delivery, with features for clinician availability setting and personalized client invitations. Clinical optimization is supported through an extensive library of assessment and screening tools, along with customizable dashboards and reports for measurement-based care and operational improvements. Real-time risk stratification tools help prioritize higher-risk individuals. Finally, advanced revenue cycle management tools streamline billing and collections, minimizing manual processes and improving financial performance.

Features & Benefits

• Care Coordination: More effective care through better organization and communication.
• Scheduling: Search providers and set appointments based on availability, visit type, date, time, and more; optimize schedules easily.
• Workflows: Use pre-designed workflows or create custom ones with the advanced process designer; boost productivity with automation.
• Mobile Capabilities: Access information and tools to support clients, even offline; built-in electronic visit verification.
• Secure Communication: Robust, fully encrypted database ensures secure communication for internal teams and clients.
• Organization Management: Achieve peak performance with tools designed for unique needs.
• Reporting & Analytics: Easily capture data and leverage it to drive better outcomes, increased efficiency, and stronger financial results.
• Compliance (Tracker): Centralized repository for all compliance deadlines; know what needs to be done, when, and who is responsible.
• Client Access & Engagement: Empowers clients to actively engage in their care journey.
• Client Portal: Modern, secure interface for clients to review and complete documentation, communicate with their care team, pay bills, and more.
• Telehealth: Streamlines the addition and delivery of telehealth services; clinicians can set availability, and personalized client invitations improve participation.
• AI Clinical Support (ADD-ON): Enhance care with powerful, integrated AI tools connected to your EHR; gain real-time insights, streamline treatment and documentation, and improve clinical outcomes.
• Clinical Optimization: Intuitive resources that lead to improved, exceptional outcomes.
• Assessments, Screening & Treatment: Extensive library of clinically validated assessment and screening tools enables more accurate identification of disorders to guide care and improve outcomes.
• Dashboard / Decision Support: Clinical and admin dashboards support measurement-based care and operational improvements; customize dashboards and reports via a business intelligence engine.
• Client Risk Stratification / Scores: Flag and prioritize higher-risk individuals with real-time, integrated risk scores; define risk factors and configure rules for client populations.
• Revenue Cycle Management: Advanced tools and automation to power revenue cycle performance; seamlessly manage billing and collections with an embedded RCM engine designed for behavioral health; streamline financial workflows, minimize manual processes, and uncover opportunities that drive faster payments, fewer denials and delays, and improved financial performance.