PointClickCare's CRM is a comprehensive solution designed to streamline referral and admission processes for senior living communities, helping them track leads, assess suitability, and coordinate move-ins efficiently.

Key Features

Integrated Data Management Seamless integration with referral partners and Carequality for comprehensive lead information

• Quick decision-making on suitability and risk
• Ensures smooth admissions and care planning

Occupancy Management Tools Tools to help meet and maintain occupancy goals

• Market intelligence for targeting high-value referral sources
• Embedded reporting for sales and marketing insights
• Referral management tools to track activities and programs

Financial Risk Mitigation Features to protect profitability and ensure appropriate resident placement

• Integration with Eligibility Verification for coverage checks
• Resident needs and preference matching capabilities

Benefits

Improved Decision-Making Faster, smarter decisions based on comprehensive data

• Complete and timely information for each lead
• Quick assessment of suitability and risk

Enhanced Occupancy Management Tools to meet and maintain occupancy goals effectively

• Focused resident recruitment activities
• Insights to identify high-value referral sources
• Alignment of occupancy rates with desired population composition

Increased Profitability Features to protect the bottom line and ensure appropriate care

• Reduced risk of non-payment
• Proper placement of residents based on care needs
• Optimized resource allocation