AccuLynx’s roofing Customer Portal is a secure, self-service website tied to the job file that lets customers view progress, documents, billing, financing options, and messaging. It provides contractors with a centralized channel to share project details and keep customers informed 24/7, reducing manual updates and phone calls.

Customers can track job status, see upcoming appointments, access documents and billing information, apply for financing, make payments, and exchange messages—all from a single location. The portal updates automatically as the job progresses, eliminating back-and-forth emails and saving time for administrative staff. Contractors can share project details, documents, and status updates with a few clicks, while branding can be customized and invites can be sent automatically. The solution integrates with AccuLynx to streamline communication, improve transparency, and enhance customer satisfaction across roofing projects.

Features & Benefits

• Secure, self-service Customer Portal: A centralized portal linked to the AccuLynx job file lets customers view status, documents, and payments anytime.
• Automated information sharing: Contractors share selected information with customers in a few clicks; updates occur automatically as work progresses.
• Payments & Financing integration: Process payments via AccuPay and offer financing options through the portal.
• Branding & Invitations: Customize the portal with branding and send invitations automatically to customers.
• Customer communications: Exchange messages and share updates within the portal for faster responses.