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Customer Learning CloudWorkRamp

Drive engagement and improve retention through customer and partner education.

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Product details

Scale Customer and Partner Success Through AI-Powered Learning

Deliver AI-driven customer and partner education that improves retention, creates brand champions, and grows revenue.

Purpose-Built to Drive Brand Loyalty and Advocacy

  • **AI Learning: **Deliver hyper-relevant, on-brand training experiences that empower your users with the right knowledge at the right time, so they can succeed with your product.
  • **Customer Education: **Take customer success to the next level with an LMS that accelerates time to value, reduces churn, and builds advocates.
  • **Partner Enablement: **Win a greater share of your market with an empowered and well-equipped channel sales team that has been enabled with your best materials.
  • **Community: **Foster peer-to-peer connection to supercharge your customer engagement and elevate the user experience.

Essential Tools for Delivering High-Impact Learning

  • **AI Course Creation: **Build learning content, events, and resources with varying modalities to engage your learners where they are and maximize product knowledge retention.
  • **Theming & Customizations: **Create on-brand and relevant learner experiences. Host on your own domain and use your own application’s SSO.
  • **Certifications & Advocacy: **Turn customers and partners into product evangelists who drive brand loyalty. Publish certifications to LinkedIn for more viral engagement.
  • **E-Commerce & SEO: **Grow revenue and traffic through advanced ecommerce and SEO capabilities.

Features

  • Branded Academies: Launch fully customized learning portals with your domain and SSO.
  • AI Course Creation: Build engaging content using AI from documents, prompts, or existing resources.
  • Certifications & Advocacy: Turn learners into brand advocates with shareable credentials.
  • Ecommerce & SEO Tools: Monetize learning and boost visibility with built-in marketing features.
  • Partner Enablement: Train external teams with tailored content and track their progress.