Overview

TigerGraph Real-Time Customer 360 MDM provides organizations with a scalable, graph-based master data management solution focused on unifying customer data from multiple sources in real time. It enables creation of comprehensive and accurate customer profiles by linking diverse data points, delivering actionable insights that drive personalized customer experiences and business decisions. Built on TigerGraph’s high-performance graph database, it supports complex data relationships and provides a flexible platform to manage dynamic customer information at scale.

Features and Capabilities

• **Real-Time Data Integration: **Enables continuous ingestion and synchronization of customer data from multiple heterogeneous sources with minimal latency.
• **Graph-Based Data Modeling: **Utilizes a graph database to represent complex relationships between customer data, enhancing data linkage and insight discovery.
• **Unified Customer Profiles: **Creates a single, comprehensive view by merging fragmented customer records, resolving duplicates, and consolidating attributes.
• Scalable Architecture: Designed for enterprise-level workloads, it handles large volumes of data with high performance and reliability.
• **Data Quality and Governance: **Incorporates tools for data validation, cleansing, and governance to maintain accuracy and compliance.
• **Flexible Data Enrichment: **Supports enrichment of customer profiles by integrating external datasets and contextual information.
• **Advanced Analytics and Insights: **Powers sophisticated analytics and machine learning use cases by providing clean, connected data for decision-making.
• Customizable and Extensible: Allows customization of data models and workflows to fit specific business requirements and integration needs.
• **Security and Privacy Controls: **Provides robust access controls, data masking, and audit trails to ensure customer data protection.
• **API-Driven Access: **Offers APIs for easy integration with CRM systems, marketing platforms, and other enterprise applications.