Overview

Custom Messaging by Sabre is designed to ensure travelers receive timely and relevant information throughout their journey. This tool enhances the flight experience by providing personalized notifications about schedule changes, web check-in eligibility, gate changes, delays, and cancellations. It also prompts travelers to offer feedback post-trip, helping airlines improve their services.

Features

Targeted Communication

• Keep travelers informed with relevant, customized notifications. Customer Loyalty
• Drive customer loyalty with continuous service throughout the trip. Increased Efficiency
• Eliminate manual processing and non-automated communication methods. Omni-Channel Experience
• Deliver messaging via multiple interfaces using email and SMS.

Benefits

• Enhanced Traveler Experience: Provides up-to-date trip information accessible across different channels.
• Operational Efficiency: Reduces the need for manual processing and enhances communication methods.
• Customer Feedback: Prompts travelers to provide feedback, aiding in service improvement.