CT Informs

CT Informs is ChiroTouch’s automated patient communication and engagement solution designed to keep chiropractic patients informed and connected. It streamlines appointment reminders, marketing campaigns, and educational outreach, helping practices reduce no-shows, improve retention, and enhance patient satisfaction.

Features

• Automated Appointment Reminders: Sends SMS, email, and voice notifications to reduce missed visits.
• Customizable Messaging: Tailor messages for promotions, health tips, and seasonal campaigns.
• Multi-Channel Communication: Engage patients through text, email, and phone calls.
• Integrated Scheduling: Syncs with ChiroTouch calendar for real-time updates.
• Bulk Messaging: Send announcements or marketing campaigns to targeted patient groups.
• Compliance Ready: HIPAA-compliant messaging for secure patient communication.
• Performance Tracking: Monitor engagement rates and campaign effectiveness.

Capabilities

• Patient Retention: Keeps patients engaged with timely reminders and personalized outreach.
• Marketing Automation: Drives revenue through promotional campaigns and special offers.
• Real-Time Updates: Reflects schedule changes instantly to avoid conflicts.
• Segmentation: Targets specific patient groups for tailored communication.
• Scalable Communication: Handles high-volume messaging for multi-location practices.
• Data Integration: Links communication history to patient records for better insights.

Benefits

• Reduced No-Shows: Improves appointment adherence with automated reminders.
• Enhanced Patient Experience: Provides consistent, personalized communication.
• Operational Efficiency: Eliminates manual calling and messaging tasks.
• Revenue Growth: Supports marketing initiatives to attract and retain patients.
• Compliance Assurance: Maintains HIPAA standards for secure communication.
• Future-Ready: Positions practices for digital-first patient engagement strategies.