CT Engage

CT Engage is ChiroTouch’s patient communication and engagement solution designed to help chiropractic practices connect with patients, reduce no-shows, and improve retention. It offers automated reminders, two-way messaging, and reputation management tools to streamline communication and enhance the patient experience.

Features

• Automated Appointment Reminders: Customizable email and SMS notifications to reduce missed visits.
• Two-Way Messaging: Real-time text and email communication through a unified inbox.
• Recall Campaigns: Automated outreach to re-engage inactive patients and boost retention.
• Online Review Management: Request and monitor patient reviews to improve online reputation.
• Customizable Templates: Pre-built messaging templates for promotions, health tips, and reminders.
• Activity Dashboard: Provides insights into engagement metrics and campaign performance.
• Practice Number Integration: Sends messages from your practice number for trust and recognition.

Capabilities

• Patient Engagement Automation: Keeps patients informed and connected without manual effort.
• Marketing Integration: Drives revenue through targeted campaigns and promotional messaging.
• Real-Time Updates: Syncs with ChiroTouch scheduling for accurate reminders.
• Segmentation: Targets specific patient groups for personalized communication.
• Scalable Communication: Handles high-volume messaging for multi-location practices.
• Data-Driven Insights: Tracks engagement trends and optimizes outreach strategies.

Benefits

• Reduced No-Shows: Improves appointment adherence with automated reminders.
• Enhanced Patient Experience: Provides convenient, personalized communication channels.
• Operational Efficiency: Eliminates manual calling and messaging tasks.
• Revenue Growth: Supports marketing initiatives to attract and retain patients.
• Improved Online Reputation: Automates review requests to boost visibility and trust.
• Future-Ready: Positions practices for digital-first patient engagement strategies.