CSG Ascendon is a unified cloud-native platform that combines revenue management, customer experience management, and AI-powered analytics. It enables businesses to create new revenue streams, accelerate time-to-market, and enhance customer engagement while reducing costs.

Key Features

Unified Platform Seamlessly integrates revenue management, customer experience management, and AI-powered analytics

• Cloud-native architecture
• Comprehensive solution for digital services

Rapid Deployment Enables quick launch and scaling of digital services

• Launch in as few as 12 weeks
• Roll out new services in days

Flexible Monetization Supports various charging models and revenue generation strategies

• One-time, subscription, and usage-based charging
• Dynamic bundling and targeted promotions

Benefits

Accelerated Growth Helps businesses expand and diversify their offerings

• Create new revenue streams
• Offset flat revenues in other departments

Enhanced Customer Experience Delivers personalized and omnichannel interactions

• Hyper-personalized experiences across touchpoints
• Proactive churn management and customer retention

Operational Efficiency Improves business processes and scalability

• Pre-built workflows for automation
• 350+ APIs for seamless integration