cruisePAL's SMS module is a web-based, cloud-ready solution designed for cruise ships, facilitating the management of onboard hotel operations. Integrated with the SMS is a POS module that manages bars, restaurants, boutiques, casinos, SPAs, and concessioner outlets, providing immediate sales visibility and enhancing customer service. The system supports seamless fleet-wide operations from ship to shore, optimizing efficiency across the board. It offers comprehensive fleet and operations management, cutting-edge technology tailored to feedback, an intuitive solution for operational excellence, and the flexibility to meet specific needs. Dashboards ensure ease of use and adaptability, streamlining daily cruise management for both onboard and shore teams. The system is accessible anytime, anywhere, including smartphones, tablets, terminals, and desktops. cruisePAL POS streamlines daily operations with automated pricing, real-time stock control, and customizable menus, ensuring seamless promotions, optimized inventory management, and personalized guest experiences.

Features:

• Advanced Reporting Unlock valuable insights of onboard operations with cruisePAL’s SMS module advanced reporting feature. Gain access to detailed analytics on sales performance, inventory levels, and customer trends. With our reports and intuitive dashboards, cruise lines can make data-driven decisions to optimize their business strategy and enhance guest satisfaction.
• Dynamic Pricing Maximize revenue potential with our dynamic pricing feature. Utilize flexible pricing strategies, including automated activation of special pricing, package pricing, and promotions. With real-time pricing adjustments based on demand and inventory levels, cruise lines can optimize profitability while meeting guest expectations and enhancing onboard revenue streams.
• Personalized Guest Experience​ Deliver exceptional service with our personalized guest experience feature. Capture guest preferences and behavior to create tailored experiences that delight and engage. From customized menus to personalized recommendations, our customers can anticipate guest needs and exceed expectations, fostering loyalty and satisfaction onboard.
• Improved Inventory Management The SMS module has an Inventory module that is tailored to improve cruise lines’ material flow, from sourcing to procurement across various stock items, ranging from food & beverage, to uniforms and onboard boutiques. cruisePAL’s Inventory module handles everything with precision providing real-time updates from POS. It goes beyond basic inventory management, offering advanced demand planning and forecasting by utilizing historical data for insights based on factors such as region and age group.
• Enhanced Procurement Process​ Cruise lines can transform their purchasing process with innovative cruisePAL’s Procurement module. By automatically converting order requests into multiple strategically sourced purchase orders based on competitive bids, the system guarantees the best value for spend, streamlines the procurement cycle, and empowers cruise lines to focus on growth rather than manual processes.