cruisePAL's CRS module is a web-based comprehensive reservation system designed to simplify booking processes and optimize operational flow for cruise lines. Built on the latest technology and architecture, this cloud-first platform eliminates the need for Windows client installations, offering accessibility from anywhere and supporting flexible work arrangements. The CRS module integrates seamlessly with the CRM module, creating a complete enterprise solution that enhances data management between Marketing and Sales. This integration is particularly beneficial for small and medium-sized companies looking to avoid investments in third-party software. Key features include a user-friendly and customizable interface, accurate demand forecasting, better decision-making capabilities, and a 360° passenger view. The cloud-first architecture provides benefits such as lower equipment and maintenance costs, increased speed of delivery for updates and improvements, and access to powerful software building blocks that enhance scalability, availability, security, and performance.

Features:

• Web-Based Platform:

  • cruisePAL’s CRS module is built on the very latest technology and architecture​. It is a web-based cloud-first platform – there is no need for Windows client installation on user workstations. Additionally, it can be accessed from anywhere, eliminating the need for local installations and supporting flexible work from home policy.

• Reservation and Operations Efficiency

  • The comprehensive reservation management system simplifies booking processes and enhances operational flow. It supports all major reservation functions for all customer call center types. As the CRS module is an intuitive system with a clear, user-friendly interface, its ease of use allows new users to start working with the solution right-away, saving resources on trainings.

• User-Friendly, Customizable Interface for Effortless Navigation and Control

  • cruisePAL provides a user-experience optimized interface with easy navigations, menu controls and administration capabilities. The application is highly customizable and provides a wide variety of configuration controls to users with appropriate privileges, which allows dynamic configuration changes on-the-go without technical intervention.

• Accurate Demand Forecasting and Profit Maximization

  • cruisePAL’s CRS module offers sophisticated yield management enabling dynamic revenue and inventory planning, setting targets/budgets at event level. Yield management functionality is aimed at optimizing the utilization levels of events to achieve two main key results: Sales count maximization (Inventory utilization) and sale amount maximization (Revenue optimization).

• Better Decision-Making

  • cruisePAL’s CRS module has an advanced reporting engine with a flexible design tool and exciting Power BI functionality with AI-powered analytics for real-time sales insights. Experience an efficient financial system complemented by detailed reporting to aid in better decision-making. Access a comprehensive list of reports based on modifications to user’s specific requirements, with extensive financial reports, occupancy statistics, performance and forecast reports, marketing campaigns’ performance analytics.

• 360° Passenger View Through Integration

  • cruisePAL’s CRS module enables ease of integration and exchange of data with external systems such as Property Management System (PMS), Global Distribution System (GDS), electronic payment providers, general ledgers, and telephone systems. With the PMS/POS modules on board, a cruise line is closer to an accurate 360° passenger view of the shore to ship and back.