CRM

Quorum CRM, powered by DealerMine, is a comprehensive Customer Relationship Management solution designed for automotive dealerships. It provides a 360-degree view of customer interactions across sales and service, enabling dealerships to uncover revenue opportunities, improve customer engagement, and streamline communication. With advanced automation and AI-driven tools, Quorum CRM helps dealerships maximize outreach, boost productivity, and deliver personalized experiences that drive loyalty and profitability.

Features

• 360° customer view combining sales, service, and interaction history.
• Sales CRM with full funnel management and real-time notifications.
• Service CRM for outreach, appointment scheduling, and marketing campaigns.
• AI-powered tools for personalized messaging and predictive insights.
• Ringless voicemail and SMS automation for efficient communication.
• Single sign-in platform for multi-store and multi-DMS configurations.
• Integrated reporting and analytics for performance tracking.
• Customizable workflows for sales and service departments.

Capabilities

• Mine customer data to uncover sales and service opportunities.
• Automate follow-ups and marketing campaigns to increase engagement.
• Enable centralized management of leads and appointments across locations.
• Provide real-time alerts for new leads and service opportunities.
• Support AI-driven personalization for outreach and upselling.
• Integrate seamlessly with dealership systems for unified operations.
• Generate actionable insights through advanced analytics dashboards.

Benefits

• Increase dealership revenue through targeted sales and service campaigns.
• Improve customer satisfaction with personalized, timely communication.
• Boost BDC productivity and reduce missed opportunities.
• Enhance operational efficiency with automation and centralized workflows.
• Strengthen customer loyalty through consistent engagement and transparency.
• Gain full visibility into dealership performance with robust reporting tools.