CRM

A flexible CRM solution designed for small and medium-sized B2B companies, Divalto Weavy helps manage sales, customer relationships, and field operations with seamless ERP integration and mobile-first capabilities.

Features

• Fully customizable CRM to fit business processes and organizational structure
• User-friendly interface optimized for desktop and mobile devices
• Integration with major ERP systems such as SAP, Oracle, Microsoft, Sage, and Divalto ERP
• Offline functionality for mobile users to capture orders and update data without connectivity
• Advanced GPS mapping and route optimization for field teams
• Centralized customer and prospect database with detailed profiles and history
• Unified calendar with synchronization options for Outlook and Gmail
• Built-in communication tools for targeted messaging and notifications
• Customer portal for self-service access to invoices, contracts, and catalogs

Capabilities

• Manage complete sales pipelines with opportunity tracking and forecasting
• Enable efficient field operations through mobile order capture and real-time stock visibility
• Provide a 360° view of customer interactions and transactional history
• Optimize team schedules and travel routes using integrated mapping tools
• Automate task assignment and follow-up actions for sales managers
• Deliver actionable insights through analytics dashboards and performance reports
• Facilitate multichannel communication for personalized client engagement
• Ensure seamless data flow between CRM and ERP systems for operational continuity

Benefits

• Boosts productivity by streamlining workflows and reducing administrative tasks
• Improves customer relationships through better data visibility and communication
• Enhances order accuracy and speed with offline capabilities and real-time updates
• Increases responsiveness and agility for sales and service teams
• Optimizes resource allocation and travel efficiency for field representatives
• Supports strategic decision-making with comprehensive analytics and reporting
• Strengthens customer trust with self-service portals and transparent processes
• Delivers long-term value through integration with existing ERP systems