Overview

Credit Management is a feature‑rich, multi‑user solution designed to deliver fast and flexible monitoring and control of customer credit limits, exposures and usage across account and subscriber levels. It supports both automatic and manual credit‑limit revisions, temporary and permanent changes, and rule‑based monitoring of budgets and service usage. Built for multi‑branch and multi‑organization deployments, it integrates with telecom billing and CRM systems and is cloud‑ready for global environments.

Features and Capabilities

• Credit Limit Management: Supports upward & downward revision of credit limits based on pre‑defined rules; revision at account and subscriber level; manual triggers by customer or automatic processes.
• Usage Monitoring & Budget Controls: Automated rule‑based tracking of usage limits; budget control at account, subscriber and service levels.
• Exposure Monitoring: Real‑time calculation of exposure relative to limits; proactive intervention for profitable relationships.
• Multi‑Channel & Multi‑Organisation Deployment: Designed for multi‑branch, multi‑org setups with open architecture, internationalised interface and ability to integrate with billing/CRM systems.
• Business Rules & Risk Engine: Highly parameter‑driven solution with business rules, scoring engine and risk engine for automated limit changes and compliance.
• Cloud Readiness & Reporting: Cloud‑ready architecture, business reporting modules, audit/compliance tracking built‑in.