Credgenics Collections as a Service (CaaS)

Enhance and expedite debt collections with Credgenics’ innovative and AI powered Collection-as-a-Service (CaaS) capabilities across the retail and SME loan portfolio. Automate the collections process, leverage Machine Learning insights, boost efficiency, and modernize the end-to-end loan recovery approach to ensure timely and effective repayments. 

Contact | Connect | Collect Introducing Credgenics’ Collection-as-a-Service (CaaS) solution designed to transform the approach to debt collections. By leveraging unique AI capabilities and insights from advanced ML models, personalization of outreach, and strong ethical practices, Credgenics CaaS empowers banks, NBFCs, ARCs and Fintech lenders to recover outstanding payments efficiently and cost-effectively while maintaining a respectful and dignified approach. With growing financial awareness and digitization, lenders face the dual challenge of meeting customer expectations while ensuring efficient debt recovery. Traditional in-house collections processes can be complex, time-consuming, and resource-intensive, often resulting in diminishing returns.

Features

• **Improved Borrower Experience: **Foster positive relationships with debtors through relevant and crisp communication, flexible payment options, and consultative interactions. 
• **Increased Recovery: Rates: **Implement effective strategies and tools powered by Credgenics’ AI, ML models to recover outstanding funds faster and more efficiently.
• **Reduced Costs: **Minimize operational expenses by eliminating the need for in-house collections staff and infrastructure.
• **Real-Time Visibility: **Access AI / ML powered insights into collections performance with comprehensive reporting and analytics.
• **Accelerated Turnaround: **Ensure outstanding debts are addressed promptly and effectively with optimized processes.
• **Enhanced Scalability: **Adjust collections efforts effectively based on business needs through customized collection strategies.