CoverageFinder addresses the critical challenges of labor shortages and high operational costs by providing a comprehensive platform for shift management. It empowers managers to quickly post, swap, and fill open shifts, significantly reducing the time spent on scheduling. The system helps organizations reduce total labor costs by strategically spreading staffing needs across cross-trained teams, minimizing overtime expenses, and avoiding costly contract labor. Employees benefit from the MyHotelTeam® mobile app, allowing them to access shift schedules on the go and manage their own schedules through features like ShiftSwap, supported by automated notifications for swap requests and open shifts. CoverageFinder facilitates the creation of dynamic master schedules by pooling employees from various labor pools and enables real-time adjustments to address scheduling conflicts or attendance issues, ensuring optimal staffing levels and operational fluidity. Furthermore, it provides tools to monitor the risk of overtime hours, allowing proactive adjustments to control labor expenditures.

Features & Benefits

• Efficient Shift Management
  • Enables managers to quickly post, swap, and fill open shifts, tackling labor shortages and saving significant time.
• Labor Cost Optimization
  • Reduces total labor costs by leveraging cross-trained teams, minimizing overtime, and avoiding expensive contract labor.
• Dynamic & Real-time Scheduling
  • Allows building smart, dynamic schedules that can be easily adjusted on the fly to address conflicts, attendance issues, and cover labor demand.
• Employee Self-Service & Mobile Access
  • Empowers employees to access shift schedules on the go via the MyHotelTeam® mobile app and manage their own shifts using ShiftSwap with automated notifications.
• Centralized Labor Pooling
  • Integrates employees from different labor pools into one master schedule, streamlining staffing across the organization.
• Overtime Risk Monitoring
  • Provides tools to monitor the risk of overtime hours, enabling proactive schedule adjustments to reduce overtime costs.