Courier Complete is an end-to-end application designed to uncomplicate the entire delivery process for businesses operating high-volume, time-sensitive services that prioritize excellent customer service. From initial order creation and seamless delivery execution to payment reception and balance closure, the software provides a unified workflow. It empowers businesses to navigate their fleets with real-time accuracy, enhancing reliability and securing both existing and new customers. The system provides head office staff with a central ETA board to monitor routed deliveries, track drivers in the field, oversee multiple routes, check their status and completion percentage, and identify any significant delays. Its easy system integration capabilities allow for minimal setup with existing infrastructure, and its electronic data interchange (EDI) solution automates manual order entry, significantly reducing document errors. Drivers are equipped with a robust mobile app for digital data capture, enabling in-field processes like real-time delivery tracking, temperature monitoring, barcode scanning, and signature collection. The software also simplifies financial management with painless billing and invoicing features, generating customer invoices and driver settlements rapidly while maintaining comprehensive audit trails. It integrates with major carriers like Purolator and UPS, unifying status updates, and facilitates sending pro-forma invoices. Furthermore, Courier Complete offers an effortless, detailed, client-specific pricing system that automates surcharges and allows tailoring pricing based on various parameters like distance, zones, weight, or door-to-door. The automated order process can handle thousands of orders within seconds with minimal data entry, supported by a customized dashboard for scheduled routes. Recognizing the unique nature of each courier business, it also provides custom integrations tailored to specific operational requirements.

Features & Benefits

• Real-Time Fleet Tracking & Management
  • Empowers head office with a central location for routed deliveries and driver tracking, monitoring multiple routes, status, completion percentage, and delays.
• Seamless System Integration
  • Integrates with existing systems with minimal setup, offering an electronic data interchange (EDI) solution to automate manual order entry and reduce document errors by 30%-40%.
• Mobile Digital Data Capture
  • Equips drivers with a mobile app to capture in-field processes including real-time delivery tracking, temperature monitoring, barcode scanning, and signatures.
• Automated Billing & Invoicing
  • Simplifies account management by generating customer invoices and driver settlements quickly, while maintaining comprehensive audit trails and notes.
• Carrier & Pro-forma Invoice Integration
  • Integrates with major carriers like Purolator and UPS for unified status updates, and allows sending pro-forma invoices to buyers in advance of shipment.
• Flexible & Automated Pricing
  • Provides a client-specific pricing system that automates surcharges and allows tailoring pricing based on distance, zones, weight, or door-to-door.
• High-Volume Order Automation
  • Processes thousands of orders within seconds with minimal data entry and offers a customized dashboard for scheduled routes.
• Tailored Custom Integrations
  • Offers custom integrations to meet the unique and immediate requirements of individual courier businesses.