The CORES HAN (Community Response System and Health Alert Network) is an industry-specialized messaging platform designed to help government health departments and private healthcare organizations create, distribute, receive, and document targeted multi-channel notifications. Medical professionals can subscribe to jurisdiction alerts and manage their preferences through a registration portal. Public health officials can plan, coordinate, and communicate with registrants quickly using configurable organizational hierarchies and precise recipient tagging for targeted outreach.

CORES HAN supports Public Health Emergency Preparedness capabilities, including emergency operations coordination, public information and warning, information sharing, and community preparedness. It ensures the secure delivery of health alerts across jurisdictional boundaries when and where they are needed most. Key benefits include configurable workflows for both routine and critical tasks, a low-code/no-code builder for custom workflows, and advanced mapping for real-time data visualization. Users can plan, coordinate, and review initiatives, integrate third-party data, and send multi-channel notifications within a secure, intuitive portal.

Features & Benefits

• Rapid Multi-Channel Delivery: Templates, channel-specific controls, and dynamic tags enable precise regional, organizational, and role-based notification delivery via email, voice, text, fax, pager, WhatsApp, and a built-in inbox.
• Delegated Organizational Administration: Supports role-based delegation and administrative boundaries for multi-agency workflows and governance.
• Comprehensive Audit Trail: Maintains traceable records of message creation, distribution, recipient interactions, and compliance activity.
• Version-Controlled Document Library: Keeps templates, guidance, and policy documents with full version history for compliance and repeatability.
• Automated and Dynamic Reporting: Generates delivery, read-status, and response metrics to inform decision-making and after-action reviews.
• Highly Customizable Portal: Tailors workflows, dashboards, and user experiences to agency needs, privacy requirements, and branding.