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Marketing automation SaaS for eCommerce and retail, enabling SMS and WhatsApp campaigns, customer segmentation, and analytics.

Vendor

Vendor

Shipway Technology

Company Website

Company Website

Product details

The Convert Way is a cloud-based marketing automation tool focused on SMS and WhatsApp messaging for eCommerce, retail, and agencies. It enables automated notifications, targeted campaigns, and customer segmentation to increase engagement, recover abandoned carts, and boost sales. The platform offers analytics, drip campaigns, and integrations with popular eCommerce and CRM systems, supporting businesses of all sizes to scale their marketing efforts efficiently.

Key Features

Automated SMS & WhatsApp Campaigns Create, schedule, and automate marketing messages for customer retention and sales.

  • Abandoned cart recovery
  • Win-back flows and upselling
  • Promotional broadcasts

Customer Segmentation & Targeting Segment audiences for highly targeted campaigns.

  • Shopify customer segmentation integration
  • Smart segmentation based on behavior

Chat Widget & Support Turn WhatsApp into a customer support channel.

  • Assign and resolve customer queries
  • 2-way messaging

Analytics & Reporting Comprehensive analytics for campaign performance.

  • Revenue, expenditure, and conversion tracking
  • Real-time data dashboards

Integrations & Templates Connect with major eCommerce and CRM platforms.

  • Integrates with Shopify, Klaviyo, Razorpay, AfterShip, and more
  • Pre-approved templates for SMS and WhatsApp

Automation Flows Pre-built and customizable automation for marketing triggers.

  • Event-triggered actions
  • Drip campaigns

Benefits

Increased Sales & Conversion Automated flows and targeted messaging drive more purchases.

  • Up to 30% additional revenue from automation
  • Higher engagement with personalized campaigns

Cost Efficiency Reduce marketing costs through automation and precise targeting.

  • Lower spend per conversion
  • Minimized manual campaign management

Improved Customer Retention Keep customers engaged and loyal with timely, relevant communication.

  • Automated win-back and feedback requests
  • Enhanced customer support via WhatsApp

Scalability & Flexibility Cloud-based and suitable for businesses of all sizes.

  • Scales with business growth
  • Flexible integrations and API access