Vendasta Conversations AI is your always-on voice and messaging assistant, built to connect across phone calls, chat, SMS, WhatsApp, and more. It captures leads, books appointments, and responds instantly, so no opportunity is missed. With AI driving a 372% increase in lead-to-revenue conversion, you’ll deliver faster replies, higher conversions, and stronger customer engagement—all from one place.

Smart AI employees, ready for every step of the customer journey

Ready out-of-the box

Vendasta’s AI employees are ready to go from day one, with essential skills and configurations set up to meet common business needs. No lengthy setup process—just immediate, impactful results.

Integrated with the Vendasta platform

From lead capture to ongoing customer engagement, Vendasta’s AI Employees have the contextual information and abilities required to perform automated interactions across chat, SMS, and voice channels. Customer get a consistent, personalized experience while freeing businesses to focus on what AI can’t do.

Data-fed intelligence

Vendasta’s AI combines marketing and operational data with proprietary models to deliver hyper-personalized interactions. By enhancing public models with exclusive data, Vendasta’s AI can provide better responses and tailored recommendations no matter what you ask.

Meet your 24/7 AI Receptionist

Conversations AI powers Vendasta’s AI Receptionist, a smart voice and chat assistant that greets every caller and website visitor, captures leads, answers questions, and books appointments any time of day. It uses your business data to deliver accurate, personalized responses and handles routine tasks like scheduling and follow-up. As part of Vendasta’s AI Workforce, it helps your team stay efficient, organized, and focused on closing more deals. Out of the box, AI Receptionist can:

• Engage website visitors and answer calls.
• Use business data for fast and accurate responses 24/7.
• Capture leads directly into Vendasta’s CRM for easy follow-up.
• Schedule appointments and follow up via SMS.

Key Features

• AI Voice & Chat Assistant: Responds instantly to calls and messages across multiple platforms.
• Multichannel Communication: Supports SMS, WhatsApp, web chat, Facebook, Instagram, and email.
• Custom Capabilities: Integrate external APIs to perform tasks like checking inventory or booking appointments.
• Centralized Inbox: All conversations are unified in one place for easy team collaboration.
• CRM Integration: Captures leads directly into Vendasta’s CRM with full interaction history.
• 24/7 Availability: Ensures every lead is engaged, even outside business hours.
• Multilingual Support: Communicates in multiple languages to serve diverse audiences.
• Knowledge Base Integration: Upload PDFs, Docs, and Sheets to inform AI responses.
• Voice Receptionist (Premium): Natural-sounding AI answers calls, captures leads, and schedules appointments.

Benefits

• Higher Conversion Rates: AI-driven engagement boosts lead-to-revenue conversion by up to 372%.
• Improved Efficiency: Automates repetitive tasks, freeing up staff for higher-value work.
• Consistent Customer Experience: Delivers fast, accurate, and personalized responses.
• Scalable Communication: Handles high volumes of inquiries without additional staff.
• Stronger Lead Management: Ensures no lead is missed and follow-ups are timely and informed.