Conversational CRM

Kommo is the world’s first conversational CRM designed to streamline sales through messaging and automation. It empowers teams to manage leads, track sales pipelines, and engage customers across multiple channels like WhatsApp, Instagram, Facebook, and Telegram. With customizable views, AI-powered agents, and no-code bots, Kommo simplifies client communication and boosts productivity for small and medium-sized businesses.

Features

• Pipeline, List, and Inbox views for workflow customization
• Unified inbox for multi-channel messaging
• Client profiles with full communication history
• AI agent for automated responses and product recommendations
• No-code Salesbot for lead nurturing and data collection
• Broadcast messaging campaigns via chat apps
• Automated workflows for task setting and lead assignment
• Team chat and internal messaging
• Real-time analytics and customizable dashboards
• Web forms for lead generation
• Multi-messenger chat button customization
• Third-party app integrations

Capabilities

• Multi-channel communication management
• Sales pipeline tracking and visualization
• AI-powered customer interaction and support
• Lead generation and qualification automation
• Team collaboration and internal communication
• Customizable CRM interface and workflows
• Data-driven decision-making with analytics

Benefits

• Improved lead conversion and customer retention
• Time savings through automation and streamlined workflows
• Enhanced customer engagement via messaging platforms
• Greater visibility into sales performance
• Scalable solution for growing businesses
• Easy setup and user-friendly interface