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Conversation StudioZoovu

Build digital assistants that give personalized product recommendations

Vendor

Vendor

Zoovu

Company Website

Company Website

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Product details

Guide customers to the perfect product in seconds so you can sell more

Use Conversation Studio to turn more traffic into sales by giving customers personalized product recommendations based on their specific needs and preferences

97% of people that come to your ecommerce site leave empty-handed because they're overwhelmed by options.

Zoovu's guided selling assistants solve your customer experience problem by quickly guiding people to the perfect product.

Build beautiful selling assistants in minutes and optimize them without lifting a finger

  • Use pre-built templates and a visual drag-and-drop interface to create, update, and publish guided selling assistants in a few clicks, no coding required.
  • Customize assistants to match your brand with code-free design tools and preview them in real-time with an intuitive visual canvas.
  • Use artificial intelligence (AI) to test your question flow and adjust the order and number of questions for each customer interaction so you can increase engagement rates.

Generate personalized product recommendations based on customer needs

  • Use Zoovu's AI-guided selling solution to search your entire catalogue and find the best products for a customer based on their needs, preferences, and lifestyle for a more personalized experience.
  • Highlight the attributes that make a recommended product the best choice for each customer.
  • Simplify your sales process and suggest products that complement recommendations to increase upsell opportunities and average order values.

Collect more zero-party data on customer needs and behavior

  • Gain valuable insights in a single dashboard and pre-built reports to analyze, act on, and share key metrics for each assistant, like engagement and conversion rates, trends in purchasing, and associated revenue.
  • Add lead generation forms to assistants to capture user-specific information, share it with your CRM, and build hyper-targeted marketing campaigns and improve your sales process.
  • Conduct limitless A/B tests on your assistants to find out which variations drive more engagement and conversions to improve the customer experience.

Sell more on more channels and in more regions

  • Instantly translate assistants into any language without leaving Zoovu allowing you to quickly scale assistants across regions and positively impact sales performance.
  • Syndicate assistants to retailer sites by copying and pasting two lines of code so you can maintain brand consistency, and collect insights without the trouble of code freezes and other bottlenecks.
  • Set up guided selling assistants on in-store devices and use QR codes to link to them from ads, catalogues, and other promotional materials.
  • Use in-store guided selling assistants to support and train your sales team and sales reps.
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