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Conversation IntelligenceMindtickle

Tap into sales conversations to understand winning behaviors and coach reps.

Vendor

Vendor

Mindtickle

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Company Website

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Complete visibility into sales conversations

Drive systematic sales and meet your quotas. Many businesses don’t know whether their talk tracks, content, or training best practices are being used in the field or if they contribute to closed business. Mindtickle’s Call AI changes that by unlocking valuable insights you might otherwise miss.

Conversation intelligence: critical to your sales readiness program

Mindtickle conversation intelligence is integrated with its readiness platform, providing a single place for training, content, and coaching.

Spread winning behaviors

Track individual and aggregate sales performance against proven top-selling behaviors.

Achieve top performance

Tie in skill development from individualized coaching to maximize productivity.

Individualize coaching

Apply coaching, training, and reinforcement exercises informed by AI.

Identify and fix deal risks

Address real-world behaviors that stop salespeople from winning deals.

Close more business now

Analyze sales conversations to find and replicate winning behaviors.

  • Automatically capture, analyze, and score buyer interactions with sellers
  • Help reps review calls faster and follow up with AI-generated action items and next steps on the go
  • Review deals and base forecasts on real evidence from conversation intelligence
  • Integrate with your CRM to see a 360-degree view of call summaries, notes, accounts, and opportunities

Build a coaching culture

Use data from real-world buyer interactions for more relevant and effective sales coaching.

  • Share conversation intelligence snippets to promote collaboration and idea-sharing
  • Deliver personalized coaching for each rep, informed by AI

Understand the voice of your customer

Develop a library of marketing and competitive intelligence.

  • Share call snippets showing real-life reactions to go-to-market approaches, sales methodologies, and more
  • Get detailed intelligence about competitors and winning strategies
  • Inform decisions about new products and features with real-world data

Make sales enablement more accessible

Use in-field data to create individualized sales training and maximize rep productivity.

  • Measure competency trends to see the impact of coaching on seller productivity
  • Integrate with CRM data to connect skills with closed business
  • Compare individual and team performance to critical selling skills