Conversation AI by Revenue.io is a conversation intelligence platform designed to capture, transcribe, and analyze every sales interaction to turn conversations into actionable coaching and measurable outcomes. The product provides live guidance during calls, generates post-call summaries and follow-up drafts using generative AI, and creates searchable libraries of top-performing calls for onboarding and ongoing training. It automatically captures phone, Microsoft Teams, and Zoom meetings, correlates conversational behaviors with opportunities and revenue outcomes, and logs interactions into Salesforce for workflow continuity. By surfacing coaching signals such as talk-to-listen ratios, objection handling, and conversation etiquette, the platform enables managers to identify high-impact coaching moments, scale best practices across teams, and shorten ramp time for new hires. The combination of automated follow-up generation, performance analytics, and integrated meeting capture helps sales organizations reduce manual tasks, increase coaching coverage without adding headcount, and drive more consistent buyer interactions across channels.

Designed for revenue and sales operations teams, Conversation AI emphasizes measurable improvements in rep productivity and coaching efficiency. The platform’s AI-generated summaries and suggested next steps reduce time spent on administrative follow-up, while searchable repositories of recorded calls and coachable moments accelerate onboarding by exposing new reps to proven talk tracks and winning behaviors. With native integrations into CRM systems and automatic logging of video meetings and call records, Conversation AI fits into existing sales processes and provides visibility into how conversation tactics map to pipeline progression and closed revenue. The tool is positioned to support continuous coaching workflows, enable data-driven performance reviews, and provide leaders with metrics to track improvement over time.

Features & Benefits

• Real-time Guidance & AI Coaching: Provides live prompts and coaching signals during calls to help reps navigate conversations and apply top-performer techniques in the moment.
• Automated Post-call Summaries & Follow-ups: Uses generative AI to draft personalized follow-up emails and concise call summaries that capture key topics, questions, and next steps for faster deal progression.
• Searchable Coaching Libraries: Builds a centralized repository of recorded calls and moments to surface best practices, enable on-demand coaching, and accelerate ramping of new hires.
• CRM Integration & Auto-logging: Automatically logs meetings and call data into Salesforce, ensuring conversational context and artifacts are tied to opportunities and pipeline records.
• Performance Metrics & Conversation Analytics: Tracks talk-to-listen ratios, objection handling, and conversation etiquette to quantify coaching needs and measure improvements over time.
• Scale Coaching Without Additional Headcount: Surfaces behaviors and tactics from top reps so teams can replicate successful approaches broadly, reducing reliance on 1:1 coaching and shortening ramp time.