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Conversation AI VoiceBSG

AI voice bot automates inbound/outbound calls, supports 150+ languages, and integrates with CRM for real-time customer engagement.

Vendor

Vendor

BSG

Company Website

Company Website

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Product details

Conversation AI Voice

A Conversational AI Voice Assistant is an advanced voice bot that interacts with your customers in real-time — just like a human agent. It recognizes intent, tone, and language, answers questions, qualifies leads, reminds users about events, collects payments, and escalates complex cases when needed. This is not just another IVR bot — this is your brand’s first voice.

Features

  • Handles up to 120 voice calls per minute
  • Supports 150+ languages with dynamic switching during a call
  • Interruptible logic: user can interrupt the bot and redirect the flow
  • Integrated with your CRM, SMS, WhatsApp, Email, and more via One API
  • Combines script-based logic with AI-powered intent recognition
  • GDPR, ISO 27001, and ISO 9001 compliant
  • Real-time analytics: transcripts, results, actions, missed or completed calls
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