CONVERGENCE Enterprise AV Manager is a self-maintained, on-premises or private cloud software platform for organizations to centrally monitor, control, and audit ClearOne Pro Audio and Video devices worldwide. Designed for high-security, multi-site, and enterprise environments, it provides a unified dashboard for real-time device status, configuration, and performance data. The platform supports flexible licensing, allowing deployment on any internet-accessible server or isolated machine for maximum security. It features dynamic location-based device and user management, customizable user roles, automated device discovery, remote configuration, and batch firmware updates. With integrated communication tools, robust security, and redundancy options, CONVERGENCE Enterprise AV Manager enables IT and AV teams to efficiently manage large-scale AV infrastructures while maintaining full control over data and system access.

Key Features

Centralized Device Monitoring and Control Unified dashboard for real-time status and management of all connected ClearOne devices.

• Monitor, configure, and troubleshoot devices remotely
• Interactive summary dashboards with dynamic filtering by location, product, and system

Flexible, Secure Deployment Self-hosted for complete control and security.

• Deploy on-premises or in a private cloud
• License to any server or specific machine for network isolation

User and Role Management Granular control over user access and permissions.

• Assign devices and users to any location hierarchy (city, building, room)
• Four preset user roles (Owner, Organizer, Operator, Observer) and custom roles

Automated Device Discovery and Updates Streamlines onboarding and maintenance.

• Auto-discovery of ClearOne Pro Audio devices
• Remote batch firmware updates and project file management

Integrated Communication Tools Facilitates support and collaboration.

• Built-in video, audio, and chat tools for real-time communication

Security and Redundancy Enterprise-grade security and high availability.

• HTTPS, encrypted cloud servers, 256-bit password management
• Multiple server instances for redundancy and performance

Alerts and Notifications Stay informed of system status and issues.

• Email and SMS text alerts for device events and updates

Integration and Extensibility Supports third-party system integration.

• RESTful web interface for external management systems

Benefits

Complete Control and Security Ensures data privacy and system integrity.

• Self-hosted deployment for organizations with strict security requirements
• Isolated network options for high-security environments

Operational Efficiency Reduces manual effort and downtime.

• Centralized management saves time and resources
• Remote troubleshooting and updates minimize site visits

Scalability and Flexibility Adapts to organizations of any size and structure.

• Supports multi-site, global deployments
• Flexible licensing and deployment options

Enhanced Visibility and Reporting Enables proactive system management.

• Real-time dashboards and dynamic filtering
• Comprehensive audit and reporting tools