Digital BSS by CompaxDigital is a cloud-native, modular Business Support System (BSS) platform designed for telecommunications providers. It enables the digital transformation of telecom operations by supporting the full lifecycle of customer, product, order, and revenue management. The platform is built on microservices architecture, allowing for flexible deployment, scalability, and rapid integration with existing IT landscapes. Digital BSS provides a unified environment for managing customer journeys, product catalogs, order orchestration, billing, and partner management. Its open APIs and configuration-driven approach facilitate quick adaptation to new business models and regulatory requirements, making it suitable for both established operators and digital-first entrants.

Key Features

Cloud-Native Microservices Architecture Highly scalable and flexible deployment.

• Modular components for rapid service rollout
• Supports public, private, and hybrid cloud environments

End-to-End Customer Management Comprehensive customer lifecycle support.

• Customer onboarding, self-service, and support
• 360-degree customer view

Product and Catalog Management Centralized product lifecycle control.

• Dynamic product catalog configuration
• Bundling and pricing flexibility

Order Management and Orchestration Automated order handling and fulfillment.

• Order capture, validation, and tracking
• Integration with provisioning and inventory systems

Revenue and Billing Management Robust billing and revenue assurance.

• Real-time charging and invoicing
• Support for prepaid, postpaid, and hybrid models

Open APIs and Integration Seamless interoperability with external systems.

• TM Forum Open APIs
• Easy integration with CRM, ERP, and network systems

Benefits

Accelerated Time-to-Market Rapid launch of new products and services.

• Modular design enables quick adaptation
• Reduces IT complexity and integration time

Operational Efficiency Streamlines business processes and reduces costs.

• Automation of routine tasks
• Unified platform reduces system silos

Enhanced Customer Experience Improves engagement and satisfaction.

• Self-service portals and real-time updates
• Personalized offers and flexible billing