Control Room Software (CRS) is an integrated solution designed to enhance public safety operations. It combines Integrated Communication Control System (ICCS), Call Assist, and Computer-Aided Dispatch (CAD) functionalities to streamline workflows, improve response times, and facilitate effective incident management in control room environments.

Key Features

Integrated Communication CRS ICCS provides a unified response system for streamlined communication

• Browser-based software solution
• Integrates various communication channels into one interface

Efficient Call Management CRS Call Assist ensures effective handling of emergency calls

• Intuitive contact management experience
• Efficient and effective call handling capabilities

Advanced Dispatch System CRS CAD offers modern, browser-based dispatch functionality

• Faster response times
• Comprehensive incident management from start to finish

Cloud-Enabled Capabilities Flexible deployment options for maximized agency capabilities

• Easy adaptation of cloud-enabled features
• Optimized deployment and purchasing options

Benefits

Enhanced Operational Efficiency Streamlined workflows and integrated systems improve overall efficiency

• Seamless collaboration between teams
• Intuitive interfaces for faster decision-making

Improved Response Times Advanced tools and unified systems contribute to faster emergency responses

• Efficient call handling and dispatch
• Real-time information sharing across platforms

Scalability and Adaptability The solution adapts to changing organizational needs

• Industry-leading features that evolve with requirements
• Flexible deployment options for various agency sizes

Resilient Performance Designed to maintain high performance in extreme conditions

• Tested for reliability in critical situations
• Ensures continuous operation during emergencies