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Contextual CommerceBazaarvoice

Contextual commerce is the process of creating dynamic, AI-powered online shopping experiences using website visitors’ real-time actions and behaviors during their current session. While personalization and contextualization are closely connected, they couldn’t be more different. Unlike personalization, contextual commerce is an automated approach that interprets each shopper’s digital body language to anticipate their needs. This can include everything from the shopper’s current location and device to their individual actions. Because contextualization continually adapts and tailors the cu...

Vendor

Vendor

Bazaarvoice

Company Website

Company Website

Product details

Real-time, AI-powered shopping experiences that unlock hidden revenue

Use shoppers’ real-time behavioral data to deliver perfectly timed, intelligently tailored shopping experiences that delight both known and anonymous shoppers, all while boosting incremental sales from your website traffic.

The Contextual Commerce decision engine Turn browsers into buyers with the market's most advanced AI powered by 12 years of trillions of data points and the industry's largest library of conversion-driving campaigns.

  • **Behavioral insights are ingested & analyzed: **Our machine learning technology collects valuable insights into each shopper's digital body language, ingesting and analyzing hundreds of behavioral data points per second.
  • **Pathways to conversion are identified: **The AI then compares each shopper's unique digital behavior to existing data sets to determine if and when an interaction is likely to drive conversion.
  • **Highly relevant messages are delivered at the perfect time: **Leveraging the industry's largest library of contextualization techniques—including social proof, urgency, targeted promotions, and more—every interaction is optimized for maximum impact, and the AI steps in only when mathematically optimal.

Features

  • **Intelligent tech that drives incremental revenue: **With advanced machine learning, you can deliver the highly relevant experiences today’s shoppers crave, at exactly the right moment. It’s tech that improves over time so you’ll see more revenue from it – true incremental revenue – above and beyond the results you’re already seeing today.
  • **Personalized experiences for both known and unknown shoppers: **Built for flexibility, Contextual Commerce works seamlessly with your existing tech stack, whether you’re starting fresh or augmenting your current personalization efforts. Either way, everyone who visits your website or app gets the best experience (whether new to the site or not).
  • A truly all-inclusive managed service, for maximum results - Successful campaigns demand expertise and relentless execution. With our fully-managed Contextual Commerce service, you get both. With over a decade of personalized shopping journey crafting experience, our experts handle everything for you – from strategy to execution – delivering maximum results. - Our comprehensive service, which encompasses data scientists, campaign experts, ecommerce specialists, and more, is key to unlocking maximum conversions and ROI. With continuous optimization and transparent reporting, we’re committed to driving results.
  • **Pay only for proven impact: **We prove our value first - and only ever charge for the incremental revenue we generate With Bazaarvoice Contextual CommerceTM, you'll only pay for the incremental revenue we unlock. We also prove our value upfront with a free value validation period so you can see your revenue lifted firsthand before you launch your full campaign. From the AI algorithms powering our decision engine to your meticulously planned and executed campaigns, everything is laser focused on lifting sales and increasing revenue.