Content WorkDesk

Enable end-to-end management of content from creation, processing, maintenance, and access to long-term retention with Newgen’s OmniDocs WorkDesk. Leverage business use case-aligned desktops, such as Claims WorkDesk, Policy WorkDesk, Loan WorkDesk, HR WorkDesk, and more, built on Newgen OmniDocs Contextual Content Services Platform. Use WorkDesk independently or ensure seamless integration with business applications, third-party business applications, or workflow tools.

Features

• Enhanced Collaboration - Seamless collaboration among stakeholders with the capability to add notes, bookmarks, and comment on case-related documents - Ability to join virtual meetings from the WorkDesk interface
• Single-window Access to Content - Single interface for a unified content view, facilitating easy access to all the case-related documents - Multi-format content support for images, audio and video files, MS Office files, emails, and other large-size documents
• Easy Document Discovery - Robust search engine and filters to easily find the desired content - Dedicated annotation search tool for locating highlights, comments, and other annotations applied on a document, regardless of its size
• Comprehensive Content Management - Centralized repository for storing classified content - Rights-based access to folders, leading to different repository views for business users - Extensive content management capabilities, such as adding, viewing, comparing, merging, and printing documents, annotating content, maintaining versions and audit trails, saving PDF renditions, extracting pages, and more
• Effective Communications - Ability to dynamically generate documents, such as response letters, agreements, contracts, policies, and more, using pre-defined templates - Instant dissemination of communications with attachments
• Better Compliance and Security - Controlled access to content based on rights and privileges - Long-term content archival using retention policies for better compliance and information security