Content Classification

Auto-classify documents based on characteristics—structural, textual, or both—to streamline your content management operations. Leverage machine learning and artificial intelligence-based technologies to enable layout-, object-, and content-based classification. Enable access to contextual information to ensure smarter decision-making, improved productivity, and better customer experience.

Features

• Document Identification and Organization - Identification of document type and processing of high volume of structured, semi-structured, and unstructured documents - Automated organization, sequencing, and classification of documents, to eliminate labor-intensive, manual processes
• Layout, Object, and Content-based Classification - Layout and object-based classification to classify structured documents based on visual patterns, logos, symbols, and more - Content-based classification to classify semi-structured and unstructured documents by inspecting important keywords in the text and identifying relationships between them
• Machine Learning based Classification - Trainable, machine learning technology for continuous improvement of classification accuracy - Dedicated model training tool, to easily create, train, and deploy new classification models
• Streamlined Service Request Processing - Classification and grouping of customers’ documents for faster processing of service requests - Easy integration with core business applications, content management platforms, and document capture applications
• Smart Document Capture Tools - Elimination of manual segregation through separator pages - Automatic classification of documents imported in bulk
• Data Confidentiality and Compliance - Classification of documents while adhering to confidentiality and compliance requirements, including HIPAA, PCI DSS, and GDPR - Management of litigation documents by specifically classifying for eDiscovery, legal hold, legal investigations, and other cases