Streamlined third-party backup management Different backup solutions meet different backup needs. So, it’s not uncommon for a TSP to use three or more solutions at once. Covering all your backup needs is good, managing those solutions is another story. ConnectWise Co-Managed Backup eases the pain with a unified solution for integrated third-party backup monitoring and management.
Vendor
ConnectWise
Company Website
Overview:
ConnectWise Co-Managed Backup™ simplifies third-party backup management by providing a unified platform for multiple solutions. With centralized monitoring, TSPs gain visibility into on-prem, cloud, and SaaS workloads, reducing risks and streamlining operations. The NOC-supported service allows techs to offload backup monitoring tasks, enhancing efficiency. It integrates seamlessly with leading solutions like Veeam, Acronis, and Axcient, ensuring comprehensive backup oversight and support. Experience a new level of backup management that prioritizes security and client value.
Key Features and Benefits
- Centralized Management
- Consolidate multiple backup vendor portals into a single platform. Gain at-a-glance visibility into on-prem, cloud, and SaaS workloads, and easily identify anomalies and trends over time.
- Enhanced Service Management
- Monitor integrated backups from a single location to prevent data risks. Track all protected endpoints efficiently to ensure data security when it matters most.
- NOC-Supported BDR
- Leverage ConnectWise's Network Operations Center (NOC) to offload monitoring and troubleshooting tasks. Access techs trained to support popular backup solutions, allowing internal teams to focus on priority activities.
- Supported Third-Party Solutions
- Veeam Service Provider Console: Enhance your Veeam experience with a centralized management console, enabling monitoring and offloading up to 90% of backup tasks to the ConnectWise NOC.
- Acronis Cyber Protect Cloud: Integrate Acronis backups seamlessly into the ConnectWise IT Support Portal for easy deployment and 24/7 management with NOC services.
- Axcient x360Recover: Combine with ConnectWise Co-Managed Backup for a flexible, cost-effective BCDR solution that adds value to clients.