ConnectSmart Insights aggregates real-time operational data from across a restaurant or multi-site portfolio and pairs it with historical analytics to provide a clear, actionable picture of performance. Through intuitive data visualizations and dashboards, stakeholders can monitor trends, compare locations, and support data-driven decisions that drive profitability.

Dashboards consolidate data from one or more sites into readable visuals tailored for executives, managers, and kitchen teams. The platform emphasizes visibility of key metrics such as service times, order accuracy, labor effectiveness, and guest satisfaction, enabling quick course corrections and long-term strategic planning.

ConnectSmart Insights offers extensive integrations, with over 80 POS partners and APIs for flexible, bi-directional data exchange between the ConnectSmart Platform, POS systems, and online ordering and delivery partners. This helps simplify the tech stack, accelerates decision cycles, supports 24/7 assistance, and improves kitchen productivity and staff satisfaction, with proven improvements cited in efficiency and support metrics.

Additionally, the ConnectSmart platform provides modules and capabilities that maximize kitchen productivity, enhance the guest experience, and optimize off-premise programs, turning any restaurant into a smarter, more profitable operation.

Features & Benefits

• POS Integrations: Over 80 POS partner integrations to connect with existing systems.
• APIs & Integrations: Flexible APIs and bi-directional integrations for data exchange between platform components, POS, and online ordering/delivery partners.
• Real-Time & Historical Analytics: Gives stakeholders immediate insights and long-term trends to identify opportunities and risks.
• Support & Services: Award-winning support with 24/7 availability to help achieve goals.